Goals

The objectives of the prestation Quality management system certification: ISO 9001 :

Increase your performance and competitiveness, satisfy your customers, involve your employees, commit to a long-term quality approach: these are the main benefits of the ISO 9001 standard for which Apave Certification certifies you.

Who is Quality management system certification: ISO 9001 for?

ISO 9001 certification is aimed at any public or private organisation, regardless of its size or sector of activity, wishing to implement a quality management system.

Accreditation

This service is carried out under Cofrac accreditation (according to ISO 17021-1) for the certification of management systems.

Apave Certification is one of the leading certification bodies in France. As a recognized and independent organisation, the Apave Group relies on a network of qualified auditors, both internal and external, spread throughout the national and international territory.
We are able to intervene quickly, anywhere in France, but also internationally.

The QSE (Quality Safety Environment) Certification

ISO 9001 certification can indeed be combined with other certifications: ISO 14001, ISO 45001, ISO 50001, and coordinated audits. This combined audit allows you to save time and money estimated at around 20%.

It thus makes it possible to provide proof of the performance of your organisation in terms of quality (ISO 9001), Occupational Health and Safety, and environmental management.

How to obtain certification

ISO 9001 certification is a voluntary process. However, to present yourself for certification under the best conditions, facilitate its obtaining, and better meet the requirements of the ISO 9001 standard, it is recommended: that your quality management system has been in place for 6 months, that it has been internally audited at least once, that a management review has been carried out.

The benefits of ISO 9001: Quality Management

The certification of your quality management system according to the ISO 9001 standard contributes to the success of your organisation by strengthening customer satisfaction and employee motivation.

It contributes to the implementation of a continuous improvement process which will have the effect of controlling and reducing dysfunctions in your activity, and increasing the effectiveness and efficiency of your organisation.

The customer benefits of ISO 9001 certification are numerous:

- Increased customer confidence in meeting their needs and expectations
- Cost reduction Employee involvement
- Progress approach
- Elimination of trade barriers
- International recognition
Description
The ISO 9001 standard is an international standard that aims to implement a quality management system within companies and organisations of all sizes, and in all sectors of activity.
It is part of the ISO 9000 standard framework (ISO 9000, ISO 9001 and ISO 9004), whose objective is to improve customer satisfaction.

The ISO 9001 standard defines precise requirements for a quality management system (QMS) allowing an organisation to rely on the following principles:

- management involvement;
- customer orientation;
- staff involvement;
- process approach;
- system approach;
- a continuous improvement approach;
- fact-based decision making;
- mutually beneficial relationships with suppliers.

It is, by far, the most requested and recognized certification in France and in the world (with more than one million certified), regarding management standards.

The ISO 9001 standard version 2015

The current version of ISO 9001 dates from September 2015 and replaced the 2008 version, adding profound modifications, more in line with the current situation and economic context.
This version therefore better integrates the internal and external issues of an organisation and the associated risks.

Characteristics

If we must group the main characteristics of this quality standard, here is the triptych that emerges:

- Carrying out internal audits: the requirements relating to the standard require that the organisation itself audit its quality system.
This is work that helps to verify the relevance and, above all, the effectiveness of the processes.

- Customer involvement in quality management: the direct integration of customers in improving the quality policy is a strong argument in favor of improving customer satisfaction.

- Benefit from an independent assessment: the certification of an independent organisation like Apave Certification provides a real guarantee of quality and credibility.

Steps and process

To obtain certification, Apave Certification supports you through the 6 steps leading to the issuance of the ISO 9001 certificate:

1. Initial certification request
2. Audit planning between the audited organisation & Apave Certification: I plan my audit
3. Initial certification audit
4. Certification decision
5. Certificate issuance
6. Annual follow-up audit
Periodicity
The ISO 9001 certificate is valid for 3 years. Renewal of the certification requires a renewal audit, which is carried out by a different auditor.
Prestation
Quality management system certification: ISO 9001
Ref : TSYS0010

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