Identify their roles and missions as referents in the functioning of their establishment to ensure the sustainability of their mission and their actions in favour of well-treatment and the prevention of ill-treatment.

Master the regulatory field, in particular the obligations of establishments with regard to well-treatment and the prevention of maltreatment in order to establish a culture of well-treatment and to transmit it to the employees of the establishment.

Master the concept of well-treatment in order to communicate the issues at stake and establish a culture of well-treatment within the establishment.

Master the issues involved in the prevention of abuse in order to prevent it effectively within the establishment.

Design and run training courses for the multidisciplinary team in order to establish the basis for a culture of well-treatment and the prevention of abuse.

Apply and enforce good practices in terms of well-treatment and prevention of maltreatment on a daily basis in order to perpetuate and boost the professional culture within the establishment;

Who is the Referent and Manager for Good Treatment and prevention of the risk of abuse for?

Any professional, regardless of their role, in the sectors:- Social
- Health and social care
- Early childhood
- HealthThere are no prerequisites for this training course.

Prerequisites for certification

Candidates must demonstrate a minimum of one year of professional experience in an establishment in the sector of supporting vulnerable people.

Regarding Kind and Caring Manager certification, the candidate must have previously completed and obtained Kind and Caring referent certification.

Benefits

For certified referents

- Acquire trainer skills that can be transferred to other subjects
- Acquire methods and tools to support their role as a referent
- Obtain a specific and complementary professional certification to their original profession
- Adopt a genuine conviction in the field of benevolent care and maltreatment prevention
- Vary the content of their responsibilities by implementing their new role as a referent

For certified managers

- Acquire methods and tools to build and implement a plan to develop a culture of benevolent care and maltreatment prevention.
- Breathe life into their establishment, particularly through the actions implemented
- Acquire methods and tools to support their role as a manager
- Obtain a specific and complementary professional certification to their original profession
- Adopt a genuine conviction in the field of benevolent care

For organisations

- Affirm their concrete institutional commitments in terms of benevolent care and maltreatment prevention to all stakeholders to go beyond intention and words
- Benefit from methods and tools in terms of developing a culture of benevolent care and maltreatment prevention
- Create a culture, a state of mind conducive to benevolent care
- Prevent maltreatment in its visible and invisible forms
- Lift the wall of silence that may exist on acts of maltreatment
- Display the commitment "No act of maltreatment should be passed over in silence"