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Qualiopi

Demonstrate the quality of your training service to your customers and trainees by obtaining Qualiopi certification. Enable them to benefit from public funding. With Qualiopi, you can certify the quality of the processes you implement as a training organisation.

Since 1 January 2022, quality certification has been compulsory for all training organisations wishing to access public and mutualised funds.

The new “Qualiopi Certified Process”

National Standards

Quality certification has become compulsory from 1 January 2022 for providers of vocational training and skills development.

The national reference system providing the exact framework was published by decree on 6 June 2019.

Apave Certification has obtained operational admissibility of its application for accreditation from COFRAC.

Qualiopi in short

  • Who's concerned?
    All training providers, including apprentice training centers (CFA) applying for public or mutual funding, as well as skills assessment centers and organizations providing Validation des Acquis par l'Expérience (VAE).
  • What has changed since January 1st, 2022?
    • Be certified to obtain funding

    From January 1, 2022, service providers applying for public or mutualized funding will have to be “Qualiopi process certified” on the basis of criteria defined in the single national quality certification repository (RNCQ) by decree no. 2019-565 of June 6, 2019 (Article L. 6316-1).

    The national repository sets the indicators for assessing the criteria, as well as the associated audit procedures that must be implemented (Art. 6316-3).

    • From Datadock referencing to mandatory certification

    For training organizations, we are therefore moving from a system of referencing via Datadock (the official database for referencing training organizations) to certification. Datadock referencing will remain in place until 12/31/2021.

    • Certification for each Activity Declaration Number

    Training organizations will be certified for each NDA (Numéro de Déclaration d'Activité). A multi-site approach is permitted.

    • Mandatory use of an accredited body

    Future certification must be issued by an organization accredited or in the process of being accredited by COFRAC to ISO 17065 (certification of products and services).
    Apave Certification authorized by COFRAC to start national quality certification.

    • Advantages of certification recognized by CNEFOP

    The transition is simplified for organizations already certified by an approach recognized by the CNEFOP.

  • When ?

    Your regulatory obligations become mandatory from January 1, 2022 following the publication of Ordinance no. 2020-387 of April 1, 2020 relating to the one-year postponement following the COVID-19 pandemic.


    The official publication of the new national referential was published on June 6, 2019, with validation by France Compétences and the creation of the collective certification mark to be created by the DGEFP.

    The technical guide was published on July 9, 2019.

    The COFRAC accreditation referential was published on July 11, 2019.

  • How ?

    The stages of the new certification process are as follows:

    • Initial audit
    • Intermediate follow-up audit
    • Renewal audit after 3 years.

    Initial and renewal audits are carried out on site, while the follow-up audit is generally carried out remotely. Certification is issued for 3 years.

    Following the decree published on 23/07/2020, Qualiopi certificates issued up to December 31, 2020, will be valid for 4 years instead of 3: “By way of derogation from the provisions of article R. 6316-2 of the same code in its wording resulting from the present decree, the certification mentioned in the first paragraph obtained before January 1, 2021 has a validity of four years.”

  • What are the benefits for the companies concerned?
    • Comply with new training quality requirements
    • Demonstrate your quality approach and give confidence to funders and user companies
    • Access public and mutualized funding
    • Set up a continuous improvement organization
  • What to do now?
    • Appoint a referent
    • Define the scope of certification
    • Take stock of compliance with new requirements
    • Define an action plan

Regulatory reminder 

  • Law no. 2014-288 of March 05, 2014
    Law no. 2014-288 of March 05, 2014

    Law no. 2014-288 of March 05, 2014, relating to professional training, employment and social democracy, requires that the funding bodies for continuing professional training (State, Regions, Pôle Emploi, OPCA/OPACIF, AGEFIPH) ensure the ability of training providers to deliver quality training (Article L. 6316-1 of the French Labor Code), in particular by complying with the 6 criteria defined by Decree no. 2015-790 of 06/30/2015 (Article 1).

  • Since January 1, 2017
    Since January 1, 2017

    Since January 1, 2017, training funding bodies have been obliged to check that Training Organizations (OFs) meet quality obligations and register, on a reference catalog, training providers that meet the conditions defined in this article (Art. R 6316-2). This system of referencing OFs is based on 2 possible routes: either through the internal evaluation procedures of funding bodies, or via Datadock (an administrative simplification tool). Apave Certification's Label “Qualité des Actions de Formation” (Label QUAF) was recognized by the CNEFOP on October 4, 2016.

  • SEPTEMBER 22, 2017 - Labor law reform
    SEPTEMBER 22, 2017 - Labor law reform

    The September 2017 labor law reform was the first component (flexibility component) aimed at making working conditions more flexible.

  • SEPTEMBER 05, 2018 - The second part of the reform
    SEPTEMBER 05, 2018 - The second part of the reform

    The second strand is the 2018 reform of apprenticeship, unemployment insurance and vocational training, which aims to secure career paths to prevent and combat unemployment; via the enacted Law no. 2018 -771 of 05/09/2018 for the freedom to choose one's professional future (which supplements flexibility with a security component for career paths, culminating in the concept of “flexicurity”).

  • JUNE 6, 2019 - Decree on the national reference framework for share quality
    JUNE 6, 2019 - Decree on the national reference framework for share quality

    National reference framework setting the indicators for assessing the criteria for the quality of vocational training actions and the associated audit procedures, mandatory from January 1, 2021. The text defines the national reference framework setting out the assessment indicators for the seven criteria for the quality of vocational training actions, on the basis of which organizations providing skills development actions will have to be certified, as well as the associated audit procedures, the conditions for implementation of which will be specified by decree.

  • APRIL 1, 2020 - Ordinance no. 2020-387
    APRIL 1, 2020 - Ordinance no. 2020-387

    In order to deal with the economic, financial and social consequences of the spread of COVID-19, the law of September 5, 2018 is amended by order no. 2020-387 of April 1, 2020 relating to the one-year postponement following the COVID-19 pandemic. Your regulatory obligations become mandatory as of January 1, 2022 instead of 2021.

  • Law no. 2014-288 of March 05, 2014
    Law no. 2014-288 of March 05, 2014

    Law no. 2014-288 of March 05, 2014, relating to professional training, employment and social democracy, requires that the funding bodies for continuing professional training (State, Regions, Pôle Emploi, OPCA/OPACIF, AGEFIPH) ensure the ability of training providers to deliver quality training (Article L. 6316-1 of the French Labor Code), in particular by complying with the 6 criteria defined by Decree no. 2015-790 of 06/30/2015 (Article 1).

  • Since January 1, 2017
    Since January 1, 2017

    Since January 1, 2017, training funding bodies have been obliged to check that Training Organizations (OFs) meet quality obligations and register, on a reference catalog, training providers that meet the conditions defined in this article (Art. R 6316-2). This system of referencing OFs is based on 2 possible routes: either through the internal evaluation procedures of funding bodies, or via Datadock (an administrative simplification tool). Apave Certification's Label “Qualité des Actions de Formation” (Label QUAF) was recognized by the CNEFOP on October 4, 2016.

  • SEPTEMBER 22, 2017 - Labor law reform
    SEPTEMBER 22, 2017 - Labor law reform

    The September 2017 labor law reform was the first component (flexibility component) aimed at making working conditions more flexible.

  • SEPTEMBER 05, 2018 - The second part of the reform
    SEPTEMBER 05, 2018 - The second part of the reform

    The second strand is the 2018 reform of apprenticeship, unemployment insurance and vocational training, which aims to secure career paths to prevent and combat unemployment; via the enacted Law no. 2018 -771 of 05/09/2018 for the freedom to choose one's professional future (which supplements flexibility with a security component for career paths, culminating in the concept of “flexicurity”).

  • JUNE 6, 2019 - Decree on the national reference framework for share quality
    JUNE 6, 2019 - Decree on the national reference framework for share quality

    National reference framework setting the indicators for assessing the criteria for the quality of vocational training actions and the associated audit procedures, mandatory from January 1, 2021. The text defines the national reference framework setting out the assessment indicators for the seven criteria for the quality of vocational training actions, on the basis of which organizations providing skills development actions will have to be certified, as well as the associated audit procedures, the conditions for implementation of which will be specified by decree.

  • APRIL 1, 2020 - Ordinance no. 2020-387
    APRIL 1, 2020 - Ordinance no. 2020-387

    In order to deal with the economic, financial and social consequences of the spread of COVID-19, the law of September 5, 2018 is amended by order no. 2020-387 of April 1, 2020 relating to the one-year postponement following the COVID-19 pandemic. Your regulatory obligations become mandatory as of January 1, 2022 instead of 2021.

  • Law no. 2014-288 of March 05, 2014
    Law no. 2014-288 of March 05, 2014

    Law no. 2014-288 of March 05, 2014, relating to professional training, employment and social democracy, requires that the funding bodies for continuing professional training (State, Regions, Pôle Emploi, OPCA/OPACIF, AGEFIPH) ensure the ability of training providers to deliver quality training (Article L. 6316-1 of the French Labor Code), in particular by complying with the 6 criteria defined by Decree no. 2015-790 of 06/30/2015 (Article 1).

  • Since January 1, 2017
    Since January 1, 2017

    Since January 1, 2017, training funding bodies have been obliged to check that Training Organizations (OFs) meet quality obligations and register, on a reference catalog, training providers that meet the conditions defined in this article (Art. R 6316-2). This system of referencing OFs is based on 2 possible routes: either through the internal evaluation procedures of funding bodies, or via Datadock (an administrative simplification tool). Apave Certification's Label “Qualité des Actions de Formation” (Label QUAF) was recognized by the CNEFOP on October 4, 2016.

  • SEPTEMBER 22, 2017 - Labor law reform
    SEPTEMBER 22, 2017 - Labor law reform

    The September 2017 labor law reform was the first component (flexibility component) aimed at making working conditions more flexible.

  • SEPTEMBER 05, 2018 - The second part of the reform
    SEPTEMBER 05, 2018 - The second part of the reform

    The second strand is the 2018 reform of apprenticeship, unemployment insurance and vocational training, which aims to secure career paths to prevent and combat unemployment; via the enacted Law no. 2018 -771 of 05/09/2018 for the freedom to choose one's professional future (which supplements flexibility with a security component for career paths, culminating in the concept of “flexicurity”).

  • JUNE 6, 2019 - Decree on the national reference framework for share quality
    JUNE 6, 2019 - Decree on the national reference framework for share quality

    National reference framework setting the indicators for assessing the criteria for the quality of vocational training actions and the associated audit procedures, mandatory from January 1, 2021. The text defines the national reference framework setting out the assessment indicators for the seven criteria for the quality of vocational training actions, on the basis of which organizations providing skills development actions will have to be certified, as well as the associated audit procedures, the conditions for implementation of which will be specified by decree.

  • APRIL 1, 2020 - Ordinance no. 2020-387
    APRIL 1, 2020 - Ordinance no. 2020-387

    In order to deal with the economic, financial and social consequences of the spread of COVID-19, the law of September 5, 2018 is amended by order no. 2020-387 of April 1, 2020 relating to the one-year postponement following the COVID-19 pandemic. Your regulatory obligations become mandatory as of January 1, 2022 instead of 2021.

National Quality Standards (RNQ)

Regulatory context

Law n° 2018-771 of 05/09/2018 (French labor code)

  • Decree n° 2019-564 of relating to the quality of vocational training actions,
  • Decree no. 2019-565 of relating to the national reference system mentioned in article L.6316-3 of the Labor Code
  • Order of June 6, 2019 relating to the requirements for the accreditation of certifying bodies provided for in article R.6316-3 of the French labor code
  • Order of June 6, 2019 relating to the audit procedures associated with the national reference system mentioned in article D.6316-1-1 of the labor code and takes into account additional texts :
  • Order no. 2020-387 of April 1, 2020 ;
  • Decree no. 2020-894 of July 22, 2020 containing various measures relating to vocational training:
  • Order of July 24, 2020 amending the orders of June 6, 2019 relating to audit procedures associated with the national quality reference system and requirements for the accreditation of certification bodies.
  • Order of December 7, 2020 extending the temporary derogation authorizing the performance of an initial remote audit.
  • Order of February 1, 2021 concerning the lists of service providers certified by the organizations and bodies mentioned in article L. 6316-2 of the French Labor Code, and of establishments deemed to have satisfied the certification obligation mentioned in article L. 6316-4 of the French Labor Code.
  • Decree no. 2021-1851 of December 28, 2021 containing additional provisions relating to the certification mentioned in article L. 6316-1 of the French Labor Code.
  • Decree of December 30, 2021 setting the funding deadline for training organizations in the process of obtaining quality certification at January 1, 2022, and extending the authorization to carry out the initial audit remotely
  • Order of May 31, 2023 concerning various measures for the quality certification of training organizations
  • Decree no. 2023-1350 of December 28, 2023 concerning various measures relating to the personal training account and skills assessment, and aimed at combating fraud involving this account and prohibiting the canvassing of its holders.

Our documentation

downloadDownload the Guide to reading the DGEFP-V9 national quality certification reference framework (french version)
downloadDownload the presentation of the evolutions of the Guide de lecture V8 (french version)
downloadDownload the presentation of the evolutions of the Guide de lecture V9 (french version)
downloadDownload the standard (french version)
downloadDownload the order of 05/31/2023 (french version)
downloadDownload the main impacts of the decree dated 05/31/2023 (french version)
downloadDownload the Qualiopi brand rules of use (french version)


Discover the Qualiopi Frequently Asked Questions. (french version)

Discover our interviews to decode Qualiopi

Qualiopi video

Certified process

Do you have any questions about our service “Processus certifié Qualiopi”, the quality certification for training organizations?

Our expert Benoit Phuez, answers questions from 2 Vous A Nous, in the form of a mini-series of interviews (french version).

Do you have any questions?   

(French version only)

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Apave Certification?

Number 1

Independent third party

Apave Certification, a subsidiary of the Apave Group, has extensive business expertise, focused on your challenges and based on extensive feedback from customers over more than 150 years. Thanks to a network of qualified auditors, laboratories and assessors, carefully selected for optimum service quality, we operate throughout France and internationally.
Number 2

Trust

Apave Certification is a human-sized organisation with a customer-focused approach. Apave Certification is an independent third party that supports you in your certification and labelling processes, whether voluntary or regulatory.
Number 3

Commitment

The assurance of personalised support, both for the management of your certificates and for the creation of customised reference systems. The assurance that your certifications will be recognised by a world-renowned risk management organisation.

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