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Agence Indigo obtains quality certification for training organizations.

Top News10/28/2020

Indigo, image and communication consulting agency, delivers personal development training courses.

In order to comply with new training quality requirements, the Indigo agency called on Apave Certification to obtain Qualiopi certification.

From January 1, 2022, Qualiopi certification will be compulsory for professional training and skills development providers. The Indigo agency, which has just been awarded Qualiopi certification by Apave Certification, takes a look back at the process.

Delphine SORIN, founder of Agence Indigo and trainer/image consultant, provides an insight into the process.

As a training organization, you've just been awarded Qualiopi certification. What was your experience of preparing for the audit?

 

On my own, I don't think I would have fully understood all the points required by QUALIOPI. I was accompanied by an organization that helped me through the certification process.

I work a lot with people in medical-social centers. My agency, Indigo, delivers training courses designed to boost self-esteem, self-confidence and assertiveness, and to further develop interpersonal skills. I felt I needed a listener who could relate to this audience. Indeed, training courses for people with mental disabilities are not managed in the same way. The Apave Certification auditor who carried out the audit had these qualities.

Professionals in training in a meeting room
Professionals in training in a meeting room

How did the audit day go?

 

Ahead of the audit date, we had an initial telephone conversation with the auditor, which helped to reassure me and put my mind at ease. On the day of the audit, the auditor gave me some very good advice. He was empathetic, attentive to my needs and put himself in my shoes.

I didn't feel like I was being audited, but rather accompanied and advised, so that I could constantly improve my position as a trainer and training organization.

Would you recommend Apave Certification to your colleagues?

 

I would definitely recommend Apave Certification. Indeed, they have been able to meet the requirements of training organizations of all sizes. The auditors are training professionals, but above all they are people with practical experience, who may be self-employed themselves. They know what's involved in running a small business and all that it entails.

I was lucky enough to have an auditor who listened carefully to me, provided me with a wealth of ideas for improvement and reassured me about my methodology. I have fond memories of it, despite the stress it caused me beforehand.

Thanks to Delphine SORIN for her testimonial.

>> Find out more about Qualiopi: quality certification for training organizations.

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